Department Specific FAQ’s
Domestic Violence
Q: What is the allowed length of stay?
A: The standard length of stay is six weeks. Extensions may be available for women and men who are making notable progress toward their independence goals.
Sexual Assault & Advocacy Services
Q: I am interested in getting an Order of Protection. How do I do that?
A: Please contact the Order of Protection office in the county where you currently live or have fled to as a starting point. We assist women and men living in Peoria, Tazewell, and Woodford counties.
Order of Protection office contacts:
- Peoria County: 309-672-6074
- Tazewell County: 309-346-6645
- Woodford County: 309-467-7345
Staff are available from 9 a.m. to 5 p.m. Monday through Friday.
Partner Abuse Intervention Program (PAIP)
Q: I am from out of state. Do you offer virtual services?
A: The State of Illinois does not allow virtual services for this program. If you are located outside of Illinois, visit biscmi.org, select “Referrals,” and scroll to “Offender Intervention Program Listed by State” to find a program like ours in your area.
Q: What is the fee for your program?
A: The intake fee is $50. The weekly fee is determined during the intake process and is based on a sliding fee scale.
Q: How long is the program? Can I attend additional sessions to complete it faster?
A: The program is six months long, as required by the State of Illinois. Participants cannot double up on sessions to complete the program in a shorter period.
Q: Do you offer groups for women who use violence?
A: Yes. We currently offer two groups specifically for women who use violence.
Q: When are groups offered?
A: Groups are currently offered in the mornings from 9:30-11 a.m. and in the evenings from 6-7 p.m.
Adult Protective Services (APS)
Q: After a report is made, when will someone visit the client?
A: Timeframes vary depending on the nature and urgency of the report. These factors determine when the initial visit will occur.
Q: Will I receive a call back?
A: Unless you have requested otherwise, the assigned caseworker will generally attempt to contact you by phone before visiting the client. However, this may not always be possible depending on the circumstances.
Q: What services do you offer?
A: We offer services designed to help reduce abuse, neglect, and exploitation while honoring each client’s right to self-determination. We meet clients where they are, work at their pace, and provide options and referrals aimed at reducing the risk of further mistreatment.
MISC.
Q: Do you accept donations such as clothing and household items?
A: Yes! We accept a variety of donations. Because storage space is limited and our needs change, please call our Donations Coordinator at 309-691-0551 before dropping off items to confirm what we are currently accepting.
Q: What services are offered for child survivors of abuse?
A: We offer free and confidential therapy services for child survivors of abuse. Services are provided by master’s-level therapists.
Organization-Wide FAQs
Court-Mandated Classes
Q: I have court-mandated classes. How do I get signed up?
A: Our Partner Abuse Intervention Program can help you get started. Please call 309-698-2874 for more information and assistance with enrollment.
Donations
Q: What donations are accepted at CFPA?
A: CFPA accepts both monetary and non-monetary donations. Please visit our website for current donation information or call 309-691-0551 for more information.
Prevention
Q: What do you teach? What programs do you offer?
A: Our team of educators facilitates age-appropriate, evidence-based programs throughout the tri-county area. Programs focus on body safety, social-emotional skill development, and the characteristics of healthy relationships, including boundary setting and consent, peaceful conflict resolution, and recognizing red flags of abusive relationships.